United Airlines new boarding process
- Eugenia Johnson
- Oct 22, 2023
- 1 min read

Starting Thursday, Oct. 26, United Airlines will implement a boarding process that will allow window-seat passengers in economy class on the plane ahead of their peers in the middle and the aisle, according to an internal memo obtained by The Washington Post.
Through this new process, United will assign passengers to seven boarding groups. It will still use a preboarding system for customers with disabilities, unaccompanied minors and active-duty military. First-class and business-class passengers will follow. Then window, exit row seats will board, followed by middle and aisle seats. The last boarding group is reserved for basic economy on domestic flights, as well as those who don’t have a boarding group on their pass, according to the memo.
This memo states that the process would save the airline up to two minutes of boarding time and some Industry airline experts say that could be an opportunity for airlines to save money, reduce delays or potentially add flights to their schedules.
Do you think this will make it more efficient?




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